Shipping and Delivery Policy
At CraftQIndia, we understand how important it is to receive your products quickly and securely. That’s why we offer fast and reliable shipping to all our customers. Please note that processing times may vary during peak seasons, such as holidays.
We offer free shipping on all orders. We use reputable carriers such as USPS, UPS, DHL, IndiaPost and FedEx to ensure that your order arrives safely and on time. Once your order has shipped, we will provide you with a tracking number so that you can easily track your package.
Please note that shipping times may vary depending on your location. For customers in the India, shipping typically takes 7-10 business days, while international shipping can take up to 14 – 30 business days.
Returns and Refund Policy:
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 30 days of purchase for a full refund or exchange.
To initiate a return, please contact our customer service team at craftqindia@gmail.com.
Please note that returned items must be in their original condition and packaging, with all tags and labels attached. Shipping fees are non-refundable, and the customer is responsible for all return shipping costs unless the item received was damaged or defective.
We take pride in our products and are committed to providing our customers with a positive shopping experience. If you have any questions or concerns about our shipping and returns policy, please don’t hesitate to contact us at craftqindia@gmail.com.